They should be given preliminary forms and directed to phone or online services if they can to ease the strain, Mr Shorten said.
At the same time, Government Services Minister Stuart Robert admitted the government hadn’t planned for so many people logging on to get unemployment benefits.
Centrelink will boost its workforce by 5000 people to deal with the influx of applicants and extend call centre hours.
Aussie nurses to get free training.
Hundreds of nurses will be offered free online training to allow them to return to the front line in the fight against the coronavirus outbreak.
The federal government will spend up to $1 million to enable 1000 eligible registered nurses to undertake an online refresher course on acute nursing care, including guidelines on COVID-19 infection control.
Health Minister Greg Hunt and Chief Nursing Officer Alison McMillan warned that coronavirus infections…